Refund and Return
We are committed to make your shopping experience as fuss-free and enjoyable as much as possible! Please read through our policy prior to making a purchase. Making a purchase indicates that you have acknowledged, understood, and agree to adhere our policy. In the odd case that you do not like our products here is our policy on returns.
- Orders once placed cannot be cancelled. However, if you have a genuine reason please contact us and we will certainly consider the cancellation request.
- Products that are eligible for return, can be returned within 15 days of receiving the product.
- If you have received the damaged product or a wrong product, you should email us (or whatsapp) a photo of the damaged product with your order number. We will deal with this on case by case basis, only products which seem genuinely damaged during shipping will be liable for change or Refund.
- Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.
- Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund.
- We aim to process all returns within one (1) week. If you have any questions about your return, feel free to reach out to the Nastee Team support@nastee.in