FREQUENTLY ASKED QUESTIONS
We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.
You can view your order information, including copies of your receipts on the Billing page.
Please be aware that this is only possible if you signed up online. In all other cases or if you have any questions related to your sales receipts, you can reach out to our billing team directly through support@nastee.in.
If you have received the damaged product or a wrong product, you should email us (or whatsapp) a photo of the damaged product with your order number. We will deal with this on case by case basis, only products which seem genuinely damaged during shipping will be liable for change or Refund.
Restocking of items is totally relative and can not be guaranteed for all items on the store. If you are interested in an “out of stock” item, please do bring it to our notice by sending us a mail or contact us through Whatsapp and we would get back to you on the availability of the product.
Kindly accept our sincere apology for the poor experience. We will replace all the items that got damaged during transit. In case if they are out of stock, we will be issuing Refunds for the same.
